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	<title>Comments on: What Do I Need to Know About Customer Service?</title>
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	<description>Increase Your Capacity for Success &#38; Profit, Your Way</description>
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		<title>By: Marcia Francois</title>
		<link>http://www.onlinebusinessmanager.com/blog/archives/168/comment-page-1#comment-132</link>
		<dc:creator>Marcia Francois</dc:creator>
		<pubDate>Mon, 11 Feb 2008 11:16:25 +0000</pubDate>
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		<description>What a great post! I&#039;m really passionate about customer service but I think I can up my game a notch or two!

Thanks again!</description>
		<content:encoded><![CDATA[<p>What a great post! I&#8217;m really passionate about customer service but I think I can up my game a notch or two!</p>
<p>Thanks again!</p>
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