If it’s not broken, don’t fix it!
I’m very annoyed by the changes that 1ShoppingCart has made to their ‘manage products’ section. Those of you who use the system will know what I mean.
They’ve changed it from being one simple, clean page to setup a product to a series of ’show/hide’ buttons that you have to click to access all the different options. So instead of just being able to scan through a page and add/tweak the information I now have to a) try and figure out where everything is and b) click a bunch of buttons to fill in the required information.
I’m in the cart pretty much everyday and am finding this very annoying. To the point where it almost makes me want to consider other tools for my clients… hmmm.
Makes me wonder who decided to make these changes and why? I’m guessing they didn’t actually ask any of their users, as everyone else I know who uses this system is equally annoyed.
Being a simpleton at heart, I subscribe to the philosophy that ‘less clicks is more’ when it comes to working online. The more you ask a person to click, the less likely they are to ‘take action’ (applies to the sales process as well as the systems we use). It now takes me about six clicks of various buttons to create a new product where it used to take me only one. Arg!
As I see it, the system wasn’t broken before so why did they try to fix it?
On their website it says they were due for a “facelift”. Please. I really don’t see why it matters what the backend of a program like that looks like so long as it’s easily navigable and allows me to do what I need to do quickly.
I’m irritated about it too - the last thing I have time for is having to figure out how to find my way around something I’ve already gotten used to getting around!
I’m sure their thought is that the new “pretty” interface will deter people from noticing those little things that are still lame within their program - like the inability for us to set the time that a broadcast goes out or making us wait sometimes several hours to get an export of a list emailed.
They should really be focusing their efforts into fixing stuff like that in my opinion!
As a 1sc newbie, I thought I had inadvertently done something to screw up the setting … it is SO annoying!
I say you should inspire a revolt Tina! Twitter about it and copy 1SC.
-Pam
Since I read your post, Tina, every time I’m setting up a new product in 1SC, I want to come here and rant along with you! I HATE this new page - 1SC’s not exactly intuitive as it is, and I’m fairly techy - but this makes me want to pull my hair out. Grrr… don’t give me a ‘pretty’ page - give me something simple that works. Double grrr….
(ok, I feel a tiny bit better now…)