Q & A: How do I find an OBM?

Posted on June 27, 2008 by Tina

Received this question from a business owner just the other day:
As a business owner, how do I find a good business manager?  I am a veteran of finding all sorts of VAs, coders, copywriters and contractors, but the one hump I haven’t gotten over is how to find that person who can actually drive projects […]

What are clients really looking for from their VA?

Posted on May 14, 2008 by Tina

This may be unexpected to the virual assistants ‘in the crowd’… but clients are telling us on a regular basis that there is a serious shortage of virtual assistants right now.
It’s not that there aren’t any VAs out there - I know there are more and more people joining this exciting industry on a daily […]

The #1 Reason that VAs struggle to fill their business

Posted on October 4, 2007 by Tina

The reason may not be what you think it is…
Over the last 2 years, we’ve talked to over 375 business owners - they let us know there is a severe shortage of VAs with the skills they want and the skills they’re willing to pay for. 
Here’s just a sample of what they have shared […]

5 Things You Should NEVER Delegate In Business

Posted on August 8, 2007 by Tina

Really great article by Eban Pagan of GetAltitude.com… i’m going to make this required reading for anyone looking to build their team. Enjoy!
You can successfully delegate almost EVERYTHING in your business.
Really.
And I can teach you exactly how to do it… in a way that will truly free up your time and energy to focus on […]

Am I the only person who can do this?

Posted on June 28, 2007 by Tina

Received this email the other day from Vicky White of LifeDesignStrategies.com and wanted to share:
I do really well participating in programs - get way more done than most people - and there’s a program I’m considering doing for the rest of this year which will support me in that. But what I really need is […]

Ways to ‘Test’ a new VA before you hire…

Posted on June 26, 2007 by Tina

Hiring a virtual assistant is a pretty big step for folks. It can be hard to know how to choose a VA, especially if you are:
a) hiring your very first VA, and new to the whole process
b) hiring another VA after having been burned the first time around by a bad experience or
c) hiring to […]

What Do I Need to Know About Customer Service?

Posted on June 20, 2007 by Tina

An excerpt from Andrea J. Lee’s 39 Lessons
(This is one of my all time favorite articles from Andrea… a ‘common’ topic but she takes a really simple and effective approach to customer service. Make sure you share this with your team!)
In the world of online business, it’s still remarkably easy to distinguish yourself with a […]

Q&A: Can/should a VA also act as a Coach?

Posted on January 23, 2007 by Tina

I love this question from Judy Tedford!
And the answer is yes, you can be both a VA and a Coach BUT not for the same person at the same time.
In our experience, mixing VA services and coaching with a client does not work… expectations get too mixed up and cloudy. Is the client expecting you […]

What A Virtual Assistant IS …. and IS NOT

Posted on January 8, 2006 by Tina

Great article from Cindy Greenway of the MultipleStreamsTeam.com, enjoy!
Looking for someone to join you in your business isn’t an easy decision to make. Sure, you could use the help … but what kind of help exactly?
Do you need a coach to help you in moving forward in your business goals?
Or is a business manager that […]

How to Have a Successful Relationship with a Virtual Assistant (VA)

Posted on November 28, 2005 by Tina

Great article by the always lovely Cindy Greenway, our partner in the MultipleStreamsTeam.com
Be sure to give this a read if you are getting started with a VA, or are perhaps looking to improve your relationship with your current VA. Cindy has some great tips…
Click here to give it a read.