What Do I Need to Know About Customer Service?

Posted on June 20, 2007 by Tina

An excerpt from Andrea J. Lee’s 39 Lessons
(This is one of my all time favorite articles from Andrea… a ‘common’ topic but she takes a really simple and effective approach to customer service. Make sure you share this with your team!)
In the world of online business, it’s still remarkably easy to distinguish yourself with a […]

How many emails are in your inbox right now?

Posted on June 6, 2007 by Tina

25? 100? 1000? (Yes, I do know someone with over 1000 emails in their inbox, yipes!)
If you have more than 50 emails in your inbox right now that is too many… in fact even less than 50 is ideal.
Working virtually as so many of us do, our inboxes literally become our offices. So when our […]

4-Hour Workweek? Count me in! :)

Posted on May 29, 2007 by Tina

I’ll admit it, I rarely read business or personal development books anymore… I think I OD’ed on them in my twenties, hehe.
But after having been interviewed by Tim Ferriss last year while he was writing this book (i’m on page 136), and having a total of 10 hours available while on a trip this past […]

Are you a lurker?

Posted on November 15, 2006 by Tina

This comment from a coach on a Q&A Membership call I did the other day really made me think.
“Now that i’m no longer a lurker, my business is going much better”
(For those not familiar with the term ‘lurker’, in the world of teleclasses it refers to someone who is on the bridgeline but doesn’t say […]

Now If I was selling real estate…

Posted on November 8, 2006 by Tina

I saw a commercial for something this morning that I thought was really cool.
It was for a senior’s lodge in Detroit… and they weren’t advertising the lodge itself. What they were advertising is their real estate service. For anyone moving into the lodge, they provide complete real estate support to help sell their current homes. […]

Q&A: Responding to email

Posted on October 16, 2006 by Tina

Sharon writes:
My biggest question at this very moment is how do you respond to questions like these [the quick question email] when you ask them? Personally to every individual e-mail or with some kind of template response?
Hey, you asked.
I do try to respond to each email that comes in personally, as it is […]

5 Tips for Working Moms

Posted on August 28, 2006 by Tina

I’m being interviewed right now for Momprenuer Magazine and was asked to put together a list of 5 tips that I would offer other Mompreneurs. So of course I need to share them here.
Tip #1: Get a like-minded business community in place for yourself… a place where you can bounce ideas for your […]

8 Easy and Affordable Ways to Virtualize Your Business

Posted on August 24, 2006 by Tina

by Cindy Greenway
Multiple Streams Team
You’re a busy small business owner. You’re working hard to find more time in the day to build your business - create more products, build your database, generate more revenue but yet no matter how hard you try, you find yourself wasting time over and over again on tasks that […]

Stockdale’s Paradox

Posted on February 10, 2006 by Tina

Very cool article below from Perry Marshall, that hit home for me today in a different way.
As you may know, we’ve been having some problems with our dog being more aggressive than i’d like her to be. Just this morning while walking her she did a bit of a lunge/growl at a person walking by […]

The Passive Revenue Myth…

Posted on January 9, 2006 by Tina

Here’s a question that my business buddy Andy received from someone just the other day:
How do I drive thousands of people to my website for free to buy my new ebook?
His answer: If you find a way please let me know!
For those of us who have been doing business online for a while now it […]