Arg! Technology… as much as we love it there is an equal amount of frustration when it doesn’t work. Just got off the phone with a business owner re: this and felt inspired to “rant” a little bit on this topic… (can’t believe I actually said “boo hiss!” in this video, LOL)

What is your biggest technology frustration or challenge? Do tell – post your comment here on the blog.

It’s time to come clean. social media marketing confuses the heck out of me.

Now this might seem funny to you right? Given that i’m the Online Business Manager “expert” out there, you would think that I know this social media stuff inside out.

I get that social media is a key business building strategy these days and I understand the key components – but I feel like there are so many options, ideas and tools out there that it is hard to know what to do at times.

• What to do/not do?
• What is worth the time/effort/money?
• What could potentially harm me and my reputation?

And so I reached out to my friend and noted social media expert Lena West for help. Not only has she agreed to answer my social media questions, but she has also offered to tackle some of YOUR burning questions & challenges around social media too (woo hoo!)

Click Here to submit your biggest question, challenge or headache around social media.

Starting the week of June 6th we’ll be answering the top questions in a “myth-busting” free video series. Super hot stuff folks, I for one can’t wait for these videos to start.

Until then, let’s gather up all your questions via the link above.

And if you are curious… why Lena? She is an award-winning social media consultant, blogger, speaker, journalist, technologist and the Founder of Real Women Do Social Media and the Authentic Influencer Braintrust. She is smart, savvy and direct – the real deal when it comes to actually making social media work and not just be a waste of time and money.

An answer to this age-old question – Do you have to be a VA first? Can someone who is not a Virtual Assistant become an Online Business Manager if they have all the necessary qualifications? It depends on a few key things that I share here in this video.

One of the key mindset tips for being a successful Online Business Manager – it’s actually a question to ask yourself throughout the day. If you start to do this you’ll be able to instantly make a big difference in the work that you do for your clients (and become in high-demand for your services too!)

What are you doing for your clients over the holidays? There is a real opportunity for us to truly *wow* our clients at this time of year…

I’m sorting through your responses to my quick question survey of last week and just want to make sure that your burning question is on the list so I can answer it in my free video series starting next week.

Here’s a list of the top questions so far (you guys are asking some great stuff!)… if you don’t see your question here let me know k? Just pop it into the comments or send me an email if you prefer as I want to make sure to cover as much as I can for you.

• How do I know who to hire?
• How to know when to fix something vs. fire the person?
• Should I hire a solo VA or a VA team?
• How to know if someone can actually do what they say?
• I am looking to hire and my biggest concern is keeping them busy and accountable.
• I would say my biggest challenge when hiring someone is getting them trained. The first task is usually a little rough, but once they’re up and running things seem to go smoother. But at the beginning, it takes a lot of time for me to explain what I need done & how I need them to do it.
• My question is how to “let go”. I have been a sole proprietor and doing the work so long that I don’t know if or how to let go of what things to make the business grow. I understand that it can at this point only grow to the point that I alone can handle. If I want to grow more how do I determine what to outsource, what to hire, what to let someone else take care of and in what priorities?
• At what point do I need an OBM rather than a VA? At what point do I need a VA?
• How do I have ‘the talk’ with someone who is a friend as well as a team member?
• My biggest question is how can I afford an OBM? Everyone understands investing and the ROI considering it frees you up to do the money making task.
• Are there any critical factors that one should respect, be on the lookout for and understand when selecting a team to work with?
• I know I can’t do it all, but how do I know the best things to hand off to a V.A.?
• How do I write a great job posting to find the best VA to fit my needs for the project?
• How do you manage working in different time zones?
• When you hire a team member, how do you verify they have the skills claimed? Just parted ways with yet another WordPress developer who couldn’t deliver the 2nd blog after the first one went smoothly. It’s frustrating to keep searching, on-boarding & then deciding they can’t do the job, but only after you’ve invested too many hours.
• Where is the best place to find the people I need?

Woo hoo! I’m looking forward to diving into these videos with you next week… first video will be posted on Monday, July 5th.

>> Be sure to sign up here to be notified when the videos are posted each day

Here’s a snippet of the presentation I did for Andrea Lee’s Wealthy Thought Leader event this past March – my topic as the 5 W’s of Online Business Management.

Check out this video for my answer to the most commonly asked question “where do I find clients?”… virtual or not, you need to do this.

What do you do when your home life gets in the way of your working day?

When you let go of things it means putting your reputation on the line – which can be an eek!