Am I the only person who can do this?

Posted on June 28, 2007 by Tina

Received this email the other day from Vicky White of LifeDesignStrategies.com and wanted to share:
I do really well participating in programs – get way more done than most people – and there’s a program I’m considering doing for the rest of this year which will support me in that. But what I really need is [...]

Ways to ‘Test’ a new VA before you hire…

Posted on June 26, 2007 by Tina

Hiring a virtual assistant is a pretty big step for folks. It can be hard to know how to choose a VA, especially if you are:
a) hiring your very first VA, and new to the whole process
b) hiring another VA after having been burned the first time around by a bad experience or
c) hiring to [...]

What Do I Need to Know About Customer Service?

Posted on June 20, 2007 by Tina

An excerpt from Andrea J. Lee’s 39 Lessons
(This is one of my all time favorite articles from Andrea… a ‘common’ topic but she takes a really simple and effective approach to customer service. Make sure you share this with your team!)
In the world of online business, it’s still remarkably easy to distinguish yourself with a [...]

How many emails are in your inbox right now?

Posted on June 6, 2007 by Tina

25? 100? 1000? (Yes, I do know someone with over 1000 emails in their inbox, yipes!)
If you have more than 50 emails in your inbox right now that is too many… in fact even less than 50 is ideal.
Working virtually as so many of us do, our inboxes literally become our offices. So when our [...]